State Farm® Insurance Agent Miriam Keller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Wilkinson- Smoky Mountain Process & Legal
December 22, 2025
5
out of
5
rating by Chris Wilkinson- Smoky Mountain Process & Legal
"The Car Wash ripped the front end of my brand new Subaru off.. Jennifer at Miriam Keller called me the next business day to make sure we were ok.. my car went to the body shop of my choice.. was paid and it was all over easy peasy in 23 days.. Im still dealing with the wreck that wasnt our fault 15 months ago with my former insurance agency that was charging me double for lesser limits. I highly recommend Miriam and hee team whether you're being rogered by your current insurance or just want a change.. they're top notch!"
We responded:
"Thank you, Chris, for sharing your experience! I'm happy to hear that Jennifer and our team were able to assist you promptly and make the process smooth for you. We truly appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jeremy Shelton
December 19, 2025
5
out of
5
rating by Jeremy Shelton
"Great help with all my needs"
We responded:
"Jeremy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Lance Ford
December 19, 2025
5
out of
5
rating by Lance Ford
"The team at Miriam Keller State Farm are amazing! Everyone there is super helpful and thorough."
We responded:
"Thank you, Lance! I'm happy to hear that you found our team helpful and thorough. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Greta Hammontree
December 17, 2025
5
out of
5
rating by Greta Hammontree
"Emma with State Farm was excellent!!"
We responded:
"Thank you, Greta! I'm happy to hear that Emma provided you with excellent service. Our team is dedicated to delivering the best experience possible. Let us know if there's anything else we can assist you with!"
Katherine Boykin
December 17, 2025
5
out of
5
rating by Katherine Boykin
"very friendly and very kind!! hannah helped me and she was great!!"
We responded:
"Katherine, thank you for your wonderful feedback! I'm happy to hear that Hannah provided you with such friendly and kind service. Our team is dedicated to making sure you have a great experience. If there's anything else we can do for you, just let us know!"
Maria Bentley
December 16, 2025
5
out of
5
rating by Maria Bentley
"Emma Hendrix was a pleasure to work with. She was extremely helpful with my auto insurance and was very thorough. Thank you so much Emma."
We responded:
"Thank you, Maria! I'm happy to hear that Emma was able to assist you with your auto insurance needs. We appreciate your feedback and are always here to help with any questions or other insurance needs. Thanks for choosing us!"
William H Fields JR
December 15, 2025
5
out of
5
rating by William H Fields JR
"Insurance was as easy as 123 thank you for a smooth transfer"
We responded:
"Thank you, William! I'm happy to hear that your insurance transfer was smooth and easy. If you have any more questions or need further assistance, feel free to reach out. We're here for you!"
Christina Hendrix
December 12, 2025
5
out of
5
rating by Christina Hendrix
"It was such a pleasure to work with Emma Hendrix. She was able to explain what we needed and was able to answer every question we had."
We responded:
"Thank you, Christina! I'm happy to hear that Emma provided you with clear explanations and answered all your questions. Our team is dedicated to making your experience as smooth as possible. If there's anything else you need, feel free to reach out!"
Elizabeth Worley
December 7, 2025
5
out of
5
rating by Elizabeth Worley
"Emma was great 5 stars"
We responded:
"Thank you, Elizabeth! I'm happy to hear that Emma provided you with great service. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
Anna McCready
December 5, 2025
5
out of
5
rating by Anna McCready
"Hannah was attentive, responsive, and very helpful. Highly recommend!"
We responded:
"Anna, thank you for your wonderful feedback! I'm happy to hear that Hannah provided such attentive and helpful service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Keith Gorman
November 25, 2025
5
out of
5
rating by Keith Gorman
"Jennifer Rollins is amazing!"
We responded:
"Thank you, Keith! I'm happy to hear that Jennifer made such a positive impact. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can assist you with!"
Micah Campbell
November 24, 2025
5
out of
5
rating by Micah Campbell
"Very quick service every thing was done in about 10 minutes definitely recommend this over progressive"
We responded:
"Thank you, Micah! I'm happy to hear that you appreciated our quick service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Emily Hillman
November 24, 2025
5
out of
5
rating by Emily Hillman
"Jennifer was super helpful got me in and out and if honestly just the best person. She was super easy to talk to and very understanding"
We responded:
"Emily, thank you for your wonderful feedback! I'm happy to hear that Jennifer made your experience smooth and enjoyable. Our team is dedicated to providing understanding and efficient service. Let us know if there's anything else we can assist you with!"
Brandon Bentley
November 20, 2025
5
out of
5
rating by Brandon Bentley
"Emma was a fantastic agent who worked with me through getting my new insurance policy and helped me cancel my old insurance as well!"
We responded:
"Thank you for your review, Brandon! I'm happy to hear that Emma provided fantastic assistance with your new insurance policy and helped with canceling your old one. Our team is dedicated to making the process as smooth as possible. Let us know if there's anything else we can assist you with!"
Emma Hendrix
November 20, 2025
5
out of
5
rating by Emma Hendrix
"Jennifer and Hannah have been amazing to work with, ensuring all my policies are exactly what they need to be, and helped reduce my rate by $100! They are warm, kind and it’s obvious how much Miriam Keller’s team cares about their clients!"
We responded:
"Emma, thank you for your wonderful feedback! I'm so happy to hear that Jennifer and Hannah have been able to assist you effectively and make a positive impact on your experience. Our team truly values providing personalized and caring service. Let us know if there's anything else we can do for you!"
Tyler Huffy
November 20, 2025
5
out of
5
rating by Tyler Huffy
"Absolutely amazing"
Kelly Curtis
November 19, 2025
5
out of
5
rating by Kelly Curtis
"Emma was so easy to work with. They were able to save me over $100. per month."
We responded:
"Thank you, Kelly! I'm happy to hear that Emma made the process smooth and helped you save money each month. We appreciate your feedback and are here if you need anything else!"
Jessica Durain
November 18, 2025
5
out of
5
rating by Jessica Durain
"I have been a policyholder with Miriam’s office for several years now and could not be happier with her office. Everyone is always so nice when I call and they handle all my requests or questions quickly and efficiently! I usually speak with Hannah and she is a rockstar!"
We responded:
"Thank you for your wonderful feedback, Jessica! I'm delighted to hear that you've had such positive experiences with our office over the years. Hannah and the team truly appreciate your kind words. We're always here to assist with any questions or requests you may have. Thanks for choosing us!"
Alpha Marz
November 12, 2025
5
out of
5
rating by Alpha Marz
"Every so often I run across really excellent customer service and I seldomly see it these days. I'm very excited to have experienced this with Jennifer. She made me feel appreciated and understood my needs right away! I was searching for auto insurance and it wad literally the day before renewal with AAA and I couldn't bare to be with them another day. Your office was the 3rd and final call for me. We joked about how Progressive was going to call me back and they still have not....... to this day. Thank you for your honesty and diligent effort to find me the best insurance rates possible. I hope that continue to be this awesome in the future."
We responded:
"Hey Alpha! We’re thrilled Jennifer provided such genuine and attentive service while helping you find the right auto coverage. It’s great knowing her honesty and quick effort made the process stress-free and enjoyable. We truly appreciate you choosing our office! "
chris hendrix
November 6, 2025
5
out of
5
rating by chris hendrix
"It was a very successful phone call. Emma presented me with several options for my insurance needs for auto, liability and rental coverage initially. I’ll be returning soon for life and accident and then homeowner insurance once our build is complete. I was able to save about $126 off my auto insurance each month even with increased coverage over what I currently have. Overall it was a very quick and professional experience and Emma made it enjoyable. I didn’t feel like a customer. I felt like a friend and she was looking out for my best interest."
We responded:
"Thank you, Chris, for sharing your experience! I'm delighted to hear that Emma provided you with a variety of options and that you felt like a friend rather than just a customer. It's wonderful that you were able to save on your insurance while increasing your coverage. We look forward to assisting you with your insurance needs in the future. Let us know if there's anything else we can do for you!"
Jono Winn
October 29, 2025
5
out of
5
rating by Jono Winn
"Jennifer was very helpful in getting my new motorcycle set up with insurance. She was very informative on the different plans and deductibles! Thank you again!!"
We responded:
"Thank you, Jono! I'm happy to hear that Jennifer was able to assist you with your insurance. Our team is dedicated to providing informative and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Danny Michalowski
October 23, 2025
5
out of
5
rating by Danny Michalowski
"I recently moved from out of state. When I contacted my local State Farm office . I was very fortunate to have Miss Hannah S. Answer the phone. I had quite a variety of different vehicles along with home and life insurance . Miss Hannah took care of everything. Was able to answer any questions I had immediately , Put all my quotes together and saved me money across the board . Miss Hannah is a very friendly knowledgeable and helpful person. I have been a client of State Farm insurance for 45 years people like Miss Hannah S. Make State Farm a wonderful company to do business with."
We responded:
"Thank you, Danny, for sharing your experience! I'm delighted to hear that Hannah was able to assist you with your insurance needs and make your transition smooth. Her dedication and expertise truly make a difference. We're grateful for your long-standing trust in State Farm, and we're here for any future assistance you might need. Let us know if there's anything else we can do for you!"
Jordan Branch
October 17, 2025
5
out of
5
rating by Jordan Branch
"Jennifer and the Team at Miriam Keller State Farm do a great job. Available and prompt."
We responded:
"Jordan, thank you for the awesome review! We’re so glad Amy and our Miriam Keller State Farm team in Alcoa, TN could give you prompt, reliable service and peace of mind. We love helping with all your insurance needs! "
Kevon Edwards
October 16, 2025
5
out of
5
rating by Kevon Edwards
"OMG where do I start. Hannah was absolutely amazing. After a very rough week taking care of my sick father and having such a difficult time Hannah worked with me to get my account set up. She is a great asset to your company. I will recommend you to everyone I know."
We responded:
"Kevon, thank you so much for your wonderful feedback! I'm really happy to hear that Hannah was able to assist you during such a challenging time. She truly is a valuable part of our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Keira Anthony
October 16, 2025
5
out of
5
rating by Keira Anthony
"Spoke with Hannah this morning regarding my new policy. She was extremely helpful in insuring I was getting the best price! She was very knowledgeable!"
We responded:
"Keira, thank you for taking the time to share your experience! We're so glad to hear that Hannah was able to assist you with your new policy and help you find the best price. Her knowledge and dedication to customer service are truly appreciated. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"