Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin

Justin

March 9, 2026

5  out of  5
rating by Justin
"She was a great help with getting my insurance. Thank you hannah"
We responded:
"Thank you, Justin! I'm glad Hannah was able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of TheOneTrue MvP

TheOneTrue MvP

February 26, 2026

5  out of  5
rating by TheOneTrue MvP
"Hannah has called me a few times before and was always honest when she couldn't get me a better rate than what I already had. This time she was able to save me money so we made the switch. I appreciate the honesty, tenacity, and level of care. Maybe we will bring over the homeowners at some point soon, also."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Hannah's honesty and dedication made a positive impact. It's wonderful to know that you were able to save money by making the switch. If you decide to bring over more insurance policies, we're here to assist with that too. Let us know if there's anything else we can do for you!"
Profile photo of BREANNA ENGLISH

BREANNA ENGLISH

February 26, 2026

5  out of  5
rating by BREANNA ENGLISH
"I had an excellent experience working with my insurance agent Emma. She went above and beyond to help me lower my rates while making sure I still had the right coverage for my needs. She took the time to carefully review my policy, explain my options clearly, and identify discounts I didn’t even know I qualified for. What really stood out was her patience, transparency, and genuine commitment to helping me save money not just selling me a policy. She responded quickly to my questions and made the entire process smooth and stress-free. Thanks to her expertise and dedication, I was able to significantly reduce my monthly premium without sacrificing coverage. I highly recommend to anyone looking for knowledgeable and trustworthy insurance support!"
We responded:
"Thank you so much, Breanna, for sharing your wonderful experience! I'm delighted to hear that Emma was able to assist you so effectively. Her dedication to ensuring you received the best coverage at a lower rate truly reflects our commitment to customer satisfaction. If you ever have more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Pam Hart

Pam Hart

February 24, 2026

5  out of  5
rating by Pam Hart
"Thank you Hannah for ALL your help. God bless you"
We responded:
"Pam, thank you for your kind words! I'm delighted to hear that Hannah was able to assist you so well. We appreciate your support and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Samuel Malach

Samuel Malach

February 20, 2026

5  out of  5
rating by Samuel Malach
"Great Service and Emma was super helpful in setting me up with my auto and life insurance!"
We responded:
"Thank you, Samuel! I'm happy to hear that Emma was able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Darcy Ruppert

Darcy Ruppert

February 20, 2026

5  out of  5
rating by Darcy Ruppert
"The agent I spoke to was very helpful and polite/professional. I appreciate the time she took to be patient, and she was very friendly."
We responded:
"Thank you for your review, Darcy! I'm happy to hear that our agent was helpful and professional during your interaction. We appreciate your kind words about her patience and friendliness. If you need anything else, feel free to reach out!"
Profile photo of Jdawg

Jdawg

February 19, 2026

5  out of  5
rating by Jdawg
"Hannah was great, professional and friendly."
We responded:
"Thank you! I'm happy to hear that Hannah provided you with professional and friendly service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Cindy Jean

Cindy Jean

February 19, 2026

5  out of  5
rating by Cindy Jean
"I worked with Hannah at Miriam Keller's office and she was amazing. She was very patient and gave me clear details regarding the policy, and gave me the time I needed to make a decision. She didn't pressure and in end the I feel i received a great service abd affordable insurance."
We responded:
"Thank you for your review, Cindy Jean! I'm happy to hear that Hannah provided you with such a positive experience. Our team is committed to offering clear and patient service, and it's wonderful to know you felt supported in making your decision. If you need anything else, feel free to reach out!"
Profile photo of Ian Minor

Ian Minor

February 12, 2026

5  out of  5
rating by Ian Minor
"Emma was great to talk to and super helpful/ knowledgeable with switching insurance companies! Wish there were more Emma’s to talk to whenever anything in life comes up and you have to communicate through a telephone! Thank you Emma!"
We responded:
"Thank you, Ian! I'm happy to hear that Emma was able to assist you so effectively with your insurance switch. We’re grateful to have her on our team, and I’ll be sure to share your kind words with her. If you need anything else, feel free to reach out!"
Profile photo of Paulette Gamble

Paulette Gamble

February 2, 2026

5  out of  5
rating by Paulette Gamble
"Always have been treated well"
We responded:
"Thank you, Paulette! I'm happy to know you've consistently had a positive experience with our office. We're committed to providing excellent service every time. Let us know if there's anything else we can assist you with!"
Profile photo of Tina Ayers

Tina Ayers

February 2, 2026

5  out of  5
rating by Tina Ayers
"They were so nice it was a easy transition"
We responded:
"Hey, Tina! Thanks for letting us know you found a great price. We appreciate you sharing that the team was nice and that the transition went well, and thank you for choosing us."
Profile photo of Kim

Kim

January 28, 2026

5  out of  5
rating by Kim
"Emma is amazing - very knowledgeable and helpful in setting up our new policy with State Farm. She took the time to explain our options clearly, answered all of our questions, and made the whole process easy and stress-free. Great service and a smooth experience—highly recommend!"
We responded:
"Hey, Kim! Thank you for taking the time to share this. Emma will appreciate knowing her clear explanations and attention to your questions helped make getting started feel straightforward. We truly appreciate you choosing our office and are here whenever you need support."
Profile photo of Maddisen Buchanan

Maddisen Buchanan

January 26, 2026

5  out of  5
rating by Maddisen Buchanan
"Best interaction and easy set up. I’m grateful she called so I could get a lower rate"
We responded:
"Maddisen, thank you for sharing your experience! I'm happy to hear that the interaction was smooth and that we could help you find a lower rate. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Tyler Lee

Tyler Lee

January 22, 2026

5  out of  5
rating by Tyler Lee
"Hannah was very helpful at explaining the different policies. She helped me, find a quote i could afford."
We responded:
"Thank you, Tyler! I'm happy to hear that Hannah was able to assist you with understanding the policies and finding an affordable quote. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Hallie Hawkins

Hallie Hawkins

January 16, 2026

5  out of  5
rating by Hallie Hawkins
"Hannah helped me switch my car insurance today! She was super quick and very helpful."
We responded:
"Thank you, Hallie! I'm happy to hear that Hannah was able to assist you efficiently with your insurance switch. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Beverly Meyer

Beverly Meyer

January 12, 2026

5  out of  5
rating by Beverly Meyer
"Emma H was extremely helpful and made this process of switching vehicle and home insurance a breeze! We called about vehicle insurance only, but ended up switching homeowners as well because it saved us so much money! Win win! Thank you!"
We responded:
"Beverly, thank you for sharing your experience! I'm glad Emma was able to assist you with both your vehicle and home insurance needs, making the process smooth and beneficial. It's wonderful to hear about the savings you achieved! If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Amber Lipton

Amber Lipton

January 9, 2026

5  out of  5
rating by Amber Lipton
"Hanna was great and very friendly"
We responded:
"Amber, thank you for your feedback! I'm happy to hear that Hanna provided you with such a friendly experience. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Paul M

Paul M

January 6, 2026

5  out of  5
rating by Paul M
"If I could give Jennifer in Miriam Kellers office 10 stars I would. She has gone above and beyond to assist me. I was having problems with a representative outside of their office and Jennifer jumped right in to help get the situation under control. Her follow up and communication has been incredible. I just recently moved my business over to Miriam Kellers office. If you’re looking for a new insurance company or State Farm agent don’t look any further the entire staff here is fantastic. I haven’t had to follow up with them on anything, their communication and attention to detail is nothing short of amazing."
We responded:
"Hey, Paul! Thank you for taking the time to share this and for recognizing Jennifer for stepping in and helping resolve that situation. We’re glad her communication and follow up made a difference and that your transition to our office has gone smoothly. We appreciate you choosing our office and trusting our team to support your coverage needs."
Profile photo of Chris Wilkinson- Smoky Mountain Process & Legal

Chris Wilkinson- Smoky Mountain Process & Legal

December 22, 2025

5  out of  5
rating by Chris Wilkinson- Smoky Mountain Process & Legal
"The Car Wash ripped the front end of my brand new Subaru off.. Jennifer at Miriam Keller called me the next business day to make sure we were ok.. my car went to the body shop of my choice.. was paid and it was all over easy peasy in 23 days.. Im still dealing with the wreck that wasnt our fault 15 months ago with my former insurance agency that was charging me double for lesser limits. I highly recommend Miriam and hee team whether you're being rogered by your current insurance or just want a change.. they're top notch!"
We responded:
"Thank you, Chris, for sharing your experience! I'm happy to hear that Jennifer and our team were able to assist you promptly and make the process smooth for you. We truly appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jeremy Shelton

Jeremy Shelton

December 19, 2025

5  out of  5
rating by Jeremy Shelton
"Great help with all my needs"
We responded:
"Jeremy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Lance Ford

Lance Ford

December 19, 2025

5  out of  5
rating by Lance Ford
"The team at Miriam Keller State Farm are amazing! Everyone there is super helpful and thorough."
We responded:
"Thank you, Lance! I'm happy to hear that you found our team helpful and thorough. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Greta Hammontree

Greta Hammontree

December 17, 2025

5  out of  5
rating by Greta Hammontree
"Emma with State Farm was excellent!!"
We responded:
"Thank you, Greta! I'm happy to hear that Emma provided you with excellent service. Our team is dedicated to delivering the best experience possible. Let us know if there's anything else we can assist you with!"
Profile photo of Katherine Boykin

Katherine Boykin

December 17, 2025

5  out of  5
rating by Katherine Boykin
"very friendly and very kind!! hannah helped me and she was great!!"
We responded:
"Katherine, thank you for your wonderful feedback! I'm happy to hear that Hannah provided you with such friendly and kind service. Our team is dedicated to making sure you have a great experience. If there's anything else we can do for you, just let us know!"
Profile photo of Maria Bentley

Maria Bentley

December 16, 2025

5  out of  5
rating by Maria Bentley
"Emma Hendrix was a pleasure to work with. She was extremely helpful with my auto insurance and was very thorough. Thank you so much Emma."
We responded:
"Thank you, Maria! I'm happy to hear that Emma was able to assist you with your auto insurance needs. We appreciate your feedback and are always here to help with any questions or other insurance needs. Thanks for choosing us!"
Profile photo of William H Fields JR

William H Fields JR

December 15, 2025

5  out of  5
rating by William H Fields JR
"Insurance was as easy as 123 thank you for a smooth transfer"
We responded:
"Thank you, William! I'm happy to hear that your insurance transfer was smooth and easy. If you have any more questions or need further assistance, feel free to reach out. We're here for you!"