State Farm® Insurance Agent Miriam Keller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keith Gorman
November 25, 2025
5
out of
5
rating by Keith Gorman
"Jennifer Rollins is amazing!"
We responded:
"Thank you, Keith! I'm happy to hear that Jennifer made such a positive impact. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can assist you with!"
Micah Campbell
November 24, 2025
5
out of
5
rating by Micah Campbell
"Very quick service every thing was done in about 10 minutes definitely recommend this over progressive"
We responded:
"Thank you, Micah! I'm happy to hear that you appreciated our quick service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Emily Hillman
November 24, 2025
5
out of
5
rating by Emily Hillman
"Jennifer was super helpful got me in and out and if honestly just the best person. She was super easy to talk to and very understanding"
We responded:
"Emily, thank you for your wonderful feedback! I'm happy to hear that Jennifer made your experience smooth and enjoyable. Our team is dedicated to providing understanding and efficient service. Let us know if there's anything else we can assist you with!"
Brandon Bentley
November 20, 2025
5
out of
5
rating by Brandon Bentley
"Emma was a fantastic agent who worked with me through getting my new insurance policy and helped me cancel my old insurance as well!"
We responded:
"Thank you for your review, Brandon! I'm happy to hear that Emma provided fantastic assistance with your new insurance policy and helped with canceling your old one. Our team is dedicated to making the process as smooth as possible. Let us know if there's anything else we can assist you with!"
Emma Hendrix
November 20, 2025
5
out of
5
rating by Emma Hendrix
"Jennifer and Hannah have been amazing to work with, ensuring all my policies are exactly what they need to be, and helped reduce my rate by $100! They are warm, kind and it’s obvious how much Miriam Keller’s team cares about their clients!"
We responded:
"Emma, thank you for your wonderful feedback! I'm so happy to hear that Jennifer and Hannah have been able to assist you effectively and make a positive impact on your experience. Our team truly values providing personalized and caring service. Let us know if there's anything else we can do for you!"
Tyler Huffy
November 20, 2025
5
out of
5
rating by Tyler Huffy
"Absolutely amazing"
Kelly Curtis
November 19, 2025
5
out of
5
rating by Kelly Curtis
"Emma was so easy to work with. They were able to save me over $100. per month."
We responded:
"Thank you, Kelly! I'm happy to hear that Emma made the process smooth and helped you save money each month. We appreciate your feedback and are here if you need anything else!"
Jessica Durain
November 18, 2025
5
out of
5
rating by Jessica Durain
"I have been a policyholder with Miriam’s office for several years now and could not be happier with her office. Everyone is always so nice when I call and they handle all my requests or questions quickly and efficiently! I usually speak with Hannah and she is a rockstar!"
We responded:
"Thank you for your wonderful feedback, Jessica! I'm delighted to hear that you've had such positive experiences with our office over the years. Hannah and the team truly appreciate your kind words. We're always here to assist with any questions or requests you may have. Thanks for choosing us!"
Alpha Marz
November 12, 2025
5
out of
5
rating by Alpha Marz
"Every so often I run across really excellent customer service and I seldomly see it these days. I'm very excited to have experienced this with Jennifer. She made me feel appreciated and understood my needs right away! I was searching for auto insurance and it wad literally the day before renewal with AAA and I couldn't bare to be with them another day. Your office was the 3rd and final call for me. We joked about how Progressive was going to call me back and they still have not....... to this day. Thank you for your honesty and diligent effort to find me the best insurance rates possible. I hope that continue to be this awesome in the future."
We responded:
"Hey Alpha! We’re thrilled Jennifer provided such genuine and attentive service while helping you find the right auto coverage. It’s great knowing her honesty and quick effort made the process stress-free and enjoyable. We truly appreciate you choosing our office! "
chris hendrix
November 6, 2025
5
out of
5
rating by chris hendrix
"It was a very successful phone call. Emma presented me with several options for my insurance needs for auto, liability and rental coverage initially. I’ll be returning soon for life and accident and then homeowner insurance once our build is complete. I was able to save about $126 off my auto insurance each month even with increased coverage over what I currently have. Overall it was a very quick and professional experience and Emma made it enjoyable. I didn’t feel like a customer. I felt like a friend and she was looking out for my best interest."
We responded:
"Thank you, Chris, for sharing your experience! I'm delighted to hear that Emma provided you with a variety of options and that you felt like a friend rather than just a customer. It's wonderful that you were able to save on your insurance while increasing your coverage. We look forward to assisting you with your insurance needs in the future. Let us know if there's anything else we can do for you!"
Jono Winn
October 29, 2025
5
out of
5
rating by Jono Winn
"Jennifer was very helpful in getting my new motorcycle set up with insurance. She was very informative on the different plans and deductibles! Thank you again!!"
We responded:
"Thank you, Jono! I'm happy to hear that Jennifer was able to assist you with your insurance. Our team is dedicated to providing informative and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Danny Michalowski
October 23, 2025
5
out of
5
rating by Danny Michalowski
"I recently moved from out of state. When I contacted my local State Farm office . I was very fortunate to have Miss Hannah S. Answer the phone. I had quite a variety of different vehicles along with home and life insurance . Miss Hannah took care of everything. Was able to answer any questions I had immediately , Put all my quotes together and saved me money across the board . Miss Hannah is a very friendly knowledgeable and helpful person. I have been a client of State Farm insurance for 45 years people like Miss Hannah S. Make State Farm a wonderful company to do business with."
We responded:
"Thank you, Danny, for sharing your experience! I'm delighted to hear that Hannah was able to assist you with your insurance needs and make your transition smooth. Her dedication and expertise truly make a difference. We're grateful for your long-standing trust in State Farm, and we're here for any future assistance you might need. Let us know if there's anything else we can do for you!"
Jordan Branch
October 17, 2025
5
out of
5
rating by Jordan Branch
"Jennifer and the Team at Miriam Keller State Farm do a great job. Available and prompt."
We responded:
"Jordan, thank you for the awesome review! We’re so glad Amy and our Miriam Keller State Farm team in Alcoa, TN could give you prompt, reliable service and peace of mind. We love helping with all your insurance needs! "
Kevon Edwards
October 16, 2025
5
out of
5
rating by Kevon Edwards
"OMG where do I start. Hannah was absolutely amazing. After a very rough week taking care of my sick father and having such a difficult time Hannah worked with me to get my account set up. She is a great asset to your company. I will recommend you to everyone I know."
We responded:
"Kevon, thank you so much for your wonderful feedback! I'm really happy to hear that Hannah was able to assist you during such a challenging time. She truly is a valuable part of our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Keira Anthony
October 16, 2025
5
out of
5
rating by Keira Anthony
"Spoke with Hannah this morning regarding my new policy. She was extremely helpful in insuring I was getting the best price! She was very knowledgeable!"
We responded:
"Keira, thank you for taking the time to share your experience! We're so glad to hear that Hannah was able to assist you with your new policy and help you find the best price. Her knowledge and dedication to customer service are truly appreciated. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Hope Cox
October 14, 2025
5
out of
5
rating by Hope Cox
"Hannah was amazing and got me a better rate than any other insurance company! Hannah saved me money on car and renters insurance!!! Hannah was very patient and personable, her customer service etiquette is top tier! Thanks Hannah, you’re the best!"
We responded:
"Thank you for your review, Hope! I'm so happy to hear that Hannah provided you with exceptional service and helped you find a great rate for your car and renters insurance. Her dedication to our customers is truly appreciated. If you need anything else, feel free to reach out!"
Jordan Whitaker
October 13, 2025
5
out of
5
rating by Jordan Whitaker
"Great service"
We responded:
"Thank you, Jordan! I'm happy you found our service great. We’re always here for any insurance needs you might have. Let us know if there's anything else we can assist with!"
deana lane
October 11, 2025
5
out of
5
rating by deana lane
"Hannah was absolutely lovely — she was very sweet and lovely on the phone call to begin my new quote and answered all the questions I had regarding my new plan. As a first-time customer of State Farm I cannot recommend them more, the process was easy and they were able to instate my insurance policy that day!"
We responded:
"Thank you, Deana! I'm so happy to hear that Hannah made your experience smooth and pleasant. It's wonderful to know that the process was easy and efficient for you as a first-time customer. If you have any more questions or need further assistance, feel free to reach out anytime!"
LaWanda Flynn
October 11, 2025
5
out of
5
rating by LaWanda Flynn
"Hannah was great! She listened to my insurance needs and made sure to create the policy that works best for my family and I. I ended our call with all my questions answered and satisfied with my new policy. Thank you!"
We responded:
"Thank you, LaWanda! I'm happy to hear that Emma was able to assist you effectively and address all your questions. It's wonderful to know you're satisfied with your new policy. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
Andrea Gonzalez
October 10, 2025
5
out of
5
rating by Andrea Gonzalez
"Very good service and good experience i will recommend to my friends."
We responded:
"Andrea, thank you for your wonderful feedback! I'm happy to know you had a good experience with our service. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Tiffany McGill
October 8, 2025
5
out of
5
rating by Tiffany McGill
"Wonderful and friendly service. Just switched and saved over $50 a month. Miriam helped me cancel my old policy and got us more coverage for less!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we were able to help you save money and get better coverage. We appreciate you choosing us and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
Crystal Bowman
October 7, 2025
5
out of
5
rating by Crystal Bowman
"Hannah did an amazing job she was very professional and also very patient while I gather everything I needed"
We responded:
"Crystal, thank you for sharing your experience! I'm glad to hear that Hannah provided professional and patient service while assisting you. Our team is dedicated to making the process as smooth as possible. If you need anything else, feel free to reach out!"
Gregory Shoemaker
September 23, 2025
5
out of
5
rating by Gregory Shoemaker
"Hannah was very professional and she helped me get the best offer available!! Thank you so much Hannah!"
We responded:
"Thank you, Gregory! I'm happy to hear that Hannah provided you with such professional service and helped you find a great offer. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Charles Heeb
September 19, 2025
5
out of
5
rating by Charles Heeb
"I had a wonderful experience working with Hannah. She was very professional and able to meet all my insurance needs. I will highly recommend Hannah and her office to friends and family."
We responded:
"Thank you, Charles! I'm happy to hear about your positive experience with Hannah. She truly embodies the professionalism we strive for in meeting your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist with, feel free to reach out!"
Jennifer Rollins
September 19, 2025
5
out of
5
rating by Jennifer Rollins
"Love this office and their service!!"
We responded:
"Jennifer, thank you for your wonderful feedback! I'm so happy to know you love our office and the service we provide. If there's anything else we can assist you with, just let us know!"