State Farm® Insurance Agent Miriam Keller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelsey Bull
October 10, 2024
5
out of
5
rating by Kelsey Bull
"She was super nice and extremely helpful it was my first time getting insurance myself and she talked and explain everything very well"
We responded:
"Thank you, Kelsey! I'm happy to know that your first experience getting insurance was positive. It's great that everything was explained clearly and that you felt supported. If you have any more questions or need further assistance, feel free to reach out anytime! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
James Maxwell
October 2, 2024
5
out of
5
rating by James Maxwell
"STACEE Did a wonderful job in assisting me with My Car insurance she is very kind and nice I reccomend anyone to you all she is wonderful have a great day"
We responded:
"Thanks for the kind words, James! We’re happy to hear Hannah was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Miriam Keller - State Farm Insurance Agent"
BRIAN KEITH GRAY
September 27, 2024
5
out of
5
rating by BRIAN KEITH GRAY
"I'm kinda old school and like to actually talk to the people that I pay money to if I have the opportunity. I work in the insurance restoration business and deal with insurance companies on a daily basis, and most of the time it feels like pulling teeth trying to get anything accomplished. Fortunately I don't have that issue when I deal with this agency for my personal insurance. I normally deal with Hannah & Stacee. Most of my friends and associates would say that I am a very needy person / customer, and I would have absolutely no room to argue that point with them, but at least I know it. Hannah & Stacee take care of me without issue, and most importantly, they put up with me too. The service is great, they actually do what they say they are going to do, it's amazing I know. Hopefully the rest of you get to deal with these two awesome individuals. It's kinda funny, I actually look forward to calling and paying my bill. Thank you ladies for the service that you provide to me."
We responded:
"Brian, Thank you for your wonderful review! I'm glad to know that Hannah and Stacee have been able to provide you with the level of service you appreciate. It's great to hear that they make your interactions with our agency smooth and enjoyable, especially given your extensive experience in the insurance restoration business. We truly value your business and are happy to assist with your personal insurance needs. If you ever need anything else, don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Sheila Bohanan
September 27, 2024
5
out of
5
rating by Sheila Bohanan
"Hannah has been a wonderful help getting our insurance for House and Auto at a price no one could beat. Thank you again Hannah for all your help. Sheila"
We responded:
"Thank you, Sheila, for your wonderful review! I'm glad to hear that Hannah was able to assist you with your Home and Auto insurance needs at an unbeatable price. We truly appreciate your kind words and are grateful to have Hannah on our team. If you need any further assistance, please don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Jennifer Pink
September 26, 2024
5
out of
5
rating by Jennifer Pink
"Krissy was very friendly and super patient! I recommend her to anyone needing a helpful agent. 👌"
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Krissy was friendly and patient during your experience. We appreciate your recommendation and are always here to help with any of your insurance needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Jackie Brackins
September 26, 2024
5
out of
5
rating by Jackie Brackins
"Stacee was very helpful and pleasant"
We responded:
"Thank you, Jackie, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Hannah always puts our customers first."
Elizabeth Smith
September 25, 2024
5
out of
5
rating by Elizabeth Smith
"Stacee was friendly and super helpful! She prepared a quote we needed and sent it to us quickly. We appreciate you, Stacee!"
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad to hear that Stacee was friendly and helpful in preparing your quote quickly. We appreciate your kind words and are always here to assist with any future needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Harrison Brown
September 24, 2024
5
out of
5
rating by Harrison Brown
"Very informative and welling to help."
We responded:
"Harrison, thank you for your kind words! I'm glad you found our service informative and helpful. Your satisfaction is important to us, and we're always here to assist with any of your insurance needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Linda Williams
September 17, 2024
5
out of
5
rating by Linda Williams
"Stacey was professional, kind and understanding of my needs and concerns."
We responded:
"Linda, thank you for your wonderful review! I'm glad to hear that Stacey was professional, kind, and understanding of your needs and concerns. We truly appreciate your feedback and are always here to assist you with any future needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Kandi Roenneburg
September 17, 2024
5
out of
5
rating by Kandi Roenneburg
"This morning I contacted Miriam Keller State Farm to take one of my vehicles that I sold over the weekend off my insurance. Krissy not only answered the phone but knew exactly what vehicle I was taking off before I even told her my name. Not only did Krissy help me take care of my issue, the exchange only took about 30 seconds. Great rates is why I'm at Miriam Keller State Farm, the customer service is why I stay. Thanks Krissy!"
We responded:
"Kandi, thank you for sharing your experience! I'm glad Krissy could assist you so efficiently and knew exactly what you needed. It's wonderful to know that our customer service keeps you satisfied. We appreciate your loyalty and are here to help with any insurance needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Laura Murphy
September 16, 2024
5
out of
5
rating by Laura Murphy
"Hannah was awesome to work wirh and she made it easy to start new policies."
We responded:
"Laura, thank you for your wonderful review! I'm happy to hear that Hannah made the process of starting new policies easy for you. We appreciate your feedback and are always here to help with any future needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
david brown
September 13, 2024
1
out of
5
rating by david brown
"We have been very happy with State Farm until recently. The staff at this office are very nice but the company treats there faithful paying patrons terrible when you actually use the insurance. But it worked out great for us because we found out we were paying way to much. We saved half in car premiums. Thanks. David and Genna Brown"
We responded:
"Thank you for sharing your experience, David and Genna. It's great to hear that you are pleased with the service my office provided. I understand your frustration with State Farm's decision. As with any insurance company, we assess various factors, including claim history, to ensure that we can continue offering competitive rates and reliable coverage to all our customers. While State Farm regrets having to make this decision, it is necessary to maintain the long-term stability of our insurance programs. As I previously mentioned to you, these decisions are not made by my office, and I did all I could to help your situation. If you have any specific questions or concerns about your experience with State Farm or if there's anything else I can assist you with, please let me know."
Nancy Holbert
September 11, 2024
5
out of
5
rating by Nancy Holbert
"Stacee was a great help to me today. Love the people at this office. Highly recommend their services."
We responded:
"Hi Nancy, Thanks a lot for your awesome review! I'm so glad Stacy could help you out today. We really appreciate your recommendation and love having you as a part of our community. If you ever need anything else, we're here for you! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Samuel Hill
September 5, 2024
5
out of
5
rating by Samuel Hill
"Hey Hannah this Sam hill you did very good jobfour me and help me out lot I am do happy I hope you have a good night and God bless you"
We responded:
"Samuel, thank you for your kind words and positive review! I'm glad Hannah could assist you and make a difference. If you need any further help, feel free to reach out. Have a wonderful night and God bless you too! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
ricky
September 3, 2024
5
out of
5
rating by ricky
"Very polite and helpful , thankyou"
We responded:
"Ricky, thank you for your kind review! I'm glad you found our service polite and helpful. If you need any further assistance, don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Stephen
August 27, 2024
5
out of
5
rating by Stephen
"State farm continues to have the best prices and customer service, I highly recommend them. Hannah was awesome! Super helpful and got my insurance setup super quick. She also stayed late since I had to call last minute at the end of day, and she went above and beyond to make sure my stuff was setup proper and explained everything to me without rushing through anything. Thanks again Hannah!"
We responded:
"Stephen, thank you for your recommendation and the positive feedback! I'm glad to hear that Hannah was able to assist you efficiently and provide thorough explanations. We appreciate your recognition of her dedication and are grateful to have her on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Ali Priano
August 27, 2024
5
out of
5
rating by Ali Priano
"Hannah was very kind, helpful, and personable with getting my partner and I’s auto insurance set up! If you’re needing auto insurance I highly recommend going with her. Thank you Hannah!"
We responded:
"Ali, thank you for your wonderful review. I'm glad to hear that Hannah was able to assist you and your partner with setting up your auto insurance. We appreciate your recommendation and are here for any future needs or questions. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Sarah C
August 16, 2024
5
out of
5
rating by Sarah C
"José was so great! super helpful and got me a great deal for my auto and renters insurance. Happy to be with State Farm again. Thanks Jose!"
We responded:
"Hey Sarah, Thanks for the awesome review! I'm glad José could help you out and get you a great deal on your auto and renters insurance. We're happy to have you back with State Farm. If you need anything else, feel free to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Karen Pangle
August 14, 2024
5
out of
5
rating by Karen Pangle
"Stacee was so polite & professional on phone, Thank You!"
We responded:
"Hi Karen, Thanks so much for your review! I'm glad Stacee could assist you so politely and professionally. If you need anything else, feel free to reach out! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Michael Duerr
August 14, 2024
5
out of
5
rating by Michael Duerr
"Stacee was absolutely phenomenal...polite, courteous and amazingly helpful! Going through a difficult time not only did she help me navigate through it, she was compassionate and friendly. Thank you, Stacee for all of your assistance!"
We responded:
"Thanks, Michael, for your awesome review! I'm really glad to hear that Stacee was able to help you out during a tough time. She truly is compassionate and friendly, and we're grateful to have her on our team. If you need anything else, don't hesitate to reach out! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Greg LaRock
August 13, 2024
5
out of
5
rating by Greg LaRock
"Krissy is very pleasant, friendly and professional, eager to help and understand my needs, she fixed me right up and put a smile on my face at the same time. very satisfied, switching has proved to be one of the better decisions I've made in recent months. Ms Keller, you have a courteous, pleasant, helpful team there, Kudos from one tough customer."
We responded:
"Greg, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Bakari Wilkerson
August 9, 2024
5
out of
5
rating by Bakari Wilkerson
"Handle my issues knowledgeable and quickly"
We responded:
"Hey Bakari, Thanks for the awesome review! I'm glad we could handle your issues quickly and with knowledge. If you need anything else, we're here for you! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Taylor Foster
August 8, 2024
5
out of
5
rating by Taylor Foster
"Stacey was so helpful and professional ! She was able to assist me with making my payment quick and easy on lunch break today! Thanks again!"
We responded:
"Hey Taylor, Thanks for the awesome review! I'm glad Stacey could help you out so quickly and professionally during your lunch break! If you need anything else, we're here for you! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
krista Farris
August 6, 2024
5
out of
5
rating by krista Farris
"State Farm agents went above and above both in price and service. Highly recommended"
We responded:
"Hey Krista, thanks a lot for the awesome review! I'm so glad you found our service and pricing to be top-notch. We really appreciate the recommendation! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
LeeAnn Kelly
August 6, 2024
5
out of
5
rating by LeeAnn Kelly
"Hannah was very helpful and pleasant to speak with!!"
We responded:
"Hey LeeAnn, thanks for the awesome review! I'm glad Hannah was helpful and pleasant to speak with!! If you need anything else, we're here for you. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"